Chuck Sherman, PhD, President/CEO of the Watertown Human Service Agency, addressed about 20 non-profit executives at a forum recently. During "Conflict Management in the Workplace," Dr. Sherman discussed with the group various techniques for solving conflict, including a seven-step process for managing conflicts between peers in the workplace. Here, he gives participants a handout, Dominant Personality Survey. The Forum is part of the SD Nonprofit Enhancement Project funded through the SD Community Foundation.
